Revised October 2017


1. Your Privacy Is Protected

Your Privacy Is Important to Us: We value the trust you have placed in us by choosing DartRex as your service provider. At DartRex, keeping your personal information in confidence is a cornerstone of our business and an integral part of our commitment to service excellence.

We encourage you to read this Privacy Policy (“Policy”), so that you can understand the information we gather from you when you use the Site, mobile applications, and related services (together, the “Services”) and how we use, process, disclose that information, how to protect your personal information and manage your information in a way that best suits you.

To help you understand our privacy policy, here are some important terms you should know:

2. About This Privacy Policy

This policy applies to the collection, use or sharing of any personal information collected by DartRex in the course of conducting its business. By providing us with information, you are consenting to our privacy policy.

This privacy policy or our other privacy related documents will be updated from time to time.

3. Information Collected

The type of personal information collected will depend on various factors such as the type of products or services you request or use and any applicable legal and regulatory obligations. This information may include, but is not limited to Contact, Identity, Demographics, Financial, Transactional, and Relationship and any other information deemed necessary to better serve you or verify your true identity.

We may collect information about how you use our services and certain technical information about your device including your Internet protocol address.  If you create an account using, or otherwise connect your account to, a social networking services account (e.g. Twitter or Facebook), we may collect information provided to us by such social networking service.  DartRex uses cookies, and other URL information regarding the date and time of your visit and the information for which you searched and viewed.

We may collect information from other sources such as credit bureaus, references you have provided, program partners, government or financial institutions or from public sources such as telephone directories, newspapers, Internet sites, commercially available marketing lists or government agencies and registries or public records.

We may monitor or record communications between you and our representatives (e.g., telephone calls) in order to enhance and maintain client service quality, to protect you and DartRex, to confirm our discussions with you or for training purposes.

We permit advertisements to be delivered to you by third party Internet advertising companies.  Others, including third party service providers and advertising partners may also collect personally identifiable information about your online activities over time and across different Web sites when you use our Services, including as described in this Privacy Policy. This Policy does not apply to and we are not responsible for those other parties.

4. Use of Information

We will not disclose your personal information unless legally ordered to do so by law enforcement or a court of law, or in order to comply with any required reporting obligations.  We use and share personal information for the following purposes, to improve our Services and establish your identity to determine your eligibility for our Services and meet our Know Your Client (KYC) & legal/regulatory requirements and internal protocols, and to better set up, manage and administer our Services for your use.

5. Protecting Your Personal Information

DartRex takes the protection of your personal information seriously. We make reasonable efforts to prevent unauthorized use, sharing, loss or theft of information. We regularly audit our security procedures and assess that they remain effective and appropriate. All sensitive and private data collected by DartRex is stored in an encrypted format. To achieve the highest levels of security and privacy, communication between your computer/device is secured using SSL.  It is impossible to fully prevent all security risks, however. While we do our best to protect your personal information, we cannot guarantee its absolute security. For your protection, choose a unique password for our Services and do not use a password for our Services that you have used anywhere else.

6. Your Consent

Subject to legal, business or contractual requirements, you can withdraw your consent to our collection, use or sharing of information at any time upon giving us reasonable notice. However, withdrawing your consent may limit or prevent us from providing you with, or being able to continue to provide you with, specific products or services.

7. Keeping Your Information Updated

We do rely on you to tell us when your information changes. Keeping your information accurate and up-to-date allows us to continue to offer you the highest quality service.  Please contact our Customer Service with any updates to your personal information.


DartRex will do its best to address any concerns you may have regarding our privacy policy. Please contact us by sending an email to